Here are the general guidelines to properly prepare the print file to be sent for the production of the items ordered.
We require FOUR-COLOUR files. If you send files in RGB colour, these will be converted to four-colour CMYK. You should always specify Pantone references if you are in possession of such information, or send any colour proofs, when you want a specific colour to be used.
To obtain good printing performance, image files must have a minimum resolution of 150 dpi.
The compatible formats are: EPS / JPG/ TIFF / PDF / AI
Using CorelDraw: Select all the contents of the file and convert it to curves; then export the file in AI (Adobe Illustrator) format. Using InDesign: export the file in PDF format, to avoid unexpected issues while printing. We do not accept source files. For optimum results, always check that there are no overprinted previews that could cause some graphical elements to print incorrectly. Always check the files do not contain overprint previews that might cause problems with some graphic elements.
If the file has vector shades, transparencies, or shadows you must recreate them in Photoshop and then insert them as images in order to avoid unpleasant banding effects.
All images must be COMBINED and in FOUR-COLOUR process. Attach a folder containing any images used in complex vector files.
To avoid compatibility problems ALL TEXT MUST BE CONVERTED INTO CURVES / PATHS.
Any disputes regarding colours will not be taken into account if at the time of sending the files, no Pantone or usable colour proofs were supplied. In the event that the file submitted does not comply with the requirements described above, any further graphics processing and postponement of the delivery date, both at your expense, will be determined.